Revenues & Benefits

Capita Software Services is an established leader in the development and support for the full spectrum of systems within Capita Revenues and Benefits arena. These systems are designed to both simplify the often complex requirements of revenues collection and benefits administration but also in order to achieve the aims of Service Transformation, supporting Shared Services and assist in providing quality, cost effective services to the public.


By providing systems that are feature rich and practitioner driven, the Revenues and Benefits products deliver tangible benefits for both users and customers via a fully integrated portfolio of software modules. The systems are highly flexible enabling the largest city or metropolitan to the smallest district council to configure the system to best meet their own individual requirements.

 

What can Revenues and Benefits do for you?

  • Enables ease of access to any data from any of the systems through a single user friendly user interface
  • Maximises staff efficiency through full online integration between the revenues and benefits practices and intuitive business process lead design
  • Provides high level of support for shared services
  • Simplifies integration with other systems such as Customer Relationship Management (CRM), Electronic Document Records Management (EDRM), telephony etc through the Business Connect (BC) web services module
  • Provides easy to deploy citizen access through the Self Service internet based modules for either benefit claimants, council tax or business rate payers as well as landlords helping free up staff time.

Capita Software Services is a trading name of Capita Business Services Ltd. Registered office: 71 Victoria Street, Westminster, London SW1H 0XA. Registered in England No. 2299747. Part of The Capita Group Plc