Homelessness

The Homelessness module is used to monitor homeless cases, prompt for decisions within specified time limits and record information necessary for the production of statutory returns such as the quarterly P1E return required by the Department of Communities and Local Government.

Designed as a case management system, users are able to record all details connected with the case. This includes contacts with other organisations, evidence requested in support of the application, financial and other relevant information whilst progressing the application towards a final decision according to current legislation.

Records are held concerning the use of temporary accommodation and costs attributed to individual cases.

Summary of main features

  • Case header record that may be linked to existing housing register applications
  • Ability to create and link a housing register application from within the homeless record
  • Choice of multiple presentations for each case
  • Record of contacts
  • Evidence can be requested, recorded and logged when seen
  • Inventory facility for the storage of furniture and effects
  • Owner occupier information
  • Referral details, to and from other authorities
  • Multiple appeals or case reviews can be recorded
  • Audited case investigation record
  • Security applied to approval process for temporary accommodation
  • Search facility for available temporary units
  • Record of invoices received for temporary accommodation
  • Automatic prompts for decisions within defined timescales
  • Statutory returns are provided as standard

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