Capita Direct Choice Based Lettings allows users to manage online lists of vacant properties.
The properties can be from multiple sources. Responses to advertisements can be applicants prioritised according to the allocations policy of the organisation.
Applicants can register interest in a property online using either an interactive website, an automated telephone answering facility or in person.
Using Capita Direct Benefits Choice Based Lettings:
- Ensure vacant properties for inclusion in a scheme are automatically identified from the Voids Management module
- Incorporate into the listings properties available from other providers
- Publish lists to interactive websites, voice recognition telephony systems or print a paper copy
- Incorporate onto the website property details including photographs extracted from the property database and Voids Management module
- Capture online requests for individual vacancies, using either the telephone or through a simple logging facility
- Produce shortlists according to allocations policy
- Automatically re-advertise properties where no expressions of interest are received
- Get information on the number of expressions of interest received
Telephone: 08701 631800
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CRM