Kettering Borough Council Goes Live With New Business Rates System

Capita Software Services today announced that Kettering Borough Council has gone live with its Academy Business Rates solution, replacing Anite's Pericles Business Rates software. The contract was awarded in January 2004 after Kettering were impressed by the quality and depth of functionality that the Academy software offered. Citizens will now benefit from a more efficient service as Council employees have consistency in access to the Academy systems.

Cathy Hipkin, Head of Income and Debt Management at Kettering Borough Council, commented, "We wanted a reliable, functionally-rich business rates solution that would further assist Council employees in their work. The roll-out of the system has proved to be a great success and complements our existing Academy Benefits and Academy Council Tax applications. Staff will benefit from its ease-of-use while the citizens will gain from efficiency improvements."

As part of the agreement, Capita implemented its Academy Windows NDR software, which was seamlessly integrated with the existing Council Tax and Benefit applications originally installed by Capita Software Services in 2000. The process also included a data conversion from the Pericles system.

Paul Bradbury, Divisional Director for Capita Software Services, commented: "We are extremely pleased that Kettering Borough Council decided to work with us in yet another area. We have enabled the Councils entire revenues and benefits solution to run from a standardised platform and are today supporting them with our full range of applications. This, in turn, is helping them to further develop a holistic approach to customer-focussed service delivery."

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