Capita Software Services Annual User Conference 2005 Review

Capita Software Services' second annual two-day conference has been voted a resounding success in the post conference feedback. Along with industry experts, partners and practitioners, delegates were able to explore new methods of working and opportunities to capitalise on their existing investments.

Conference entry sign

Held at the Chesford Grange Hotel in Warwickshire, 21 - 22 April, customers were invited to gain both a greater understanding of the issues within the local government and social housing marketplace and of the services we offer. It also provided a forum for them to give feedback and discuss their needs with Capita Software Services.

The conference included addresses from John Beckford, Professor in Managerial Cybernetics from Liverpool John Moores University, and Mirza Ahmed, Chairman of the Bar Association for Local Government and the Public Service.

Focusing on efficiency and change, delegates attended a range of discussion groups and listened to a number of presentations by industry experts at the event. They were also invited to share best practice knowledge and to discuss topics ranging from the latest technological developments, to the changing environment that local government and social housing operate in.

Conference speakers

Following research with our customers, the agenda for day one focused on strategy and policy. Exploring areas of change and efficiency, the aim of the first day was to gain a greater understanding of the challenges facing the local government and social housing arenas in the short and medium term. The sessions were both interactive and informative.

Day two provided an opportunity to get involved in a wide range of workshops, product demonstrations and interactive sessions with Capita and selected third parties. An exchange of ideas and the sharing of best practice were stimulated by topical debate and discussion.

Conference audience

Capita Software Services is a trading name of Capita Business Services Ltd. Registered office: 71 Victoria Street, Westminster, London SW1H 0XA. Registered in England No. 2299747. Part of The Capita Group Plc