Colchester keeping on top of repairs with Capita's Contractor
The end of 2007 saw Colchester Borough Council purchase Capita's Contractor and Mobile solutions to assist in transforming their repairs service.
Published: 18/01/2008
Paul Clarke Business Development Manager at Colchester Borough Council in Essex had this to say over Colchester's decision to choose Academy Contractor:
Colchester recognises the need for continued investment in ICT to take advantage of ongoing developments in technology. Following a review of our existing repairs contractor interfaces, Capita demonstrated the Academy Contractor and Mobile Solution to our repairs partners at Colchester. We were impressed with the functionality of the Contractor System and have chosen the system for the following reasons:-
- Full integration with the Academy Housing Repairs Module so that when repairs are created in academy they appear in Contractor in real time.
- The elimination of the need for interfaces with 3rd party contractor IT systems
- Jobs and resources can be tracked and costed at any stage of the job progression cycle
- Integrated mobile module for operatives and inspectors allows mobile users to work without needing to first visit the office to pick up jobs.
The implementation of Academy Contractor will be an ideal opportunity for us to further develop our partnership with Capita and we are looking to working with them to implement this major project during 2008.
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